Help and support
Last updated: August 7, 2026
Common questions and how to reach us. We answer within 15 days, in English or Portuguese.
How do I cancel my subscription?
Write to suporte@iqboost.com from the email you bought with, or use the management link in your confirmation email. We confirm in writing. Charges stop; access runs to the end of the cycle you already paid for.
There is a charge I do not recognise
On your statement the charge shows as Hotmart, not IQBoost — that is the usual reason for the surprise. If it still looks wrong, send the date and amount to suporte@iqboost.com and we will trace it.
My report never arrived
- Check spam and the promotions tab;
- Make sure the address was typed correctly on the delivery screen;
- Still nothing? Write to suporte@iqboost.com and we will resend it.
Can I retake the test?
Yes. Bear in mind that retaking it immediately tends to inflate the score, because the format is already familiar. For a meaningful comparison, wait a few weeks.
Does the result count as an official assessment?
No. The test is educational and for entertainment, is not administered by a psychologist, and does not replace a professional assessment. For a formal report, see a qualified professional.
I want my data deleted
Ask at privacidade@iqboost.com and we erase everything we are not legally required to keep. The answers stored in your browser you can clear yourself by wiping site data.
Talk to a person
- Support: suporte@iqboost.com
- Privacy and data: privacidade@iqboost.com
- Address: IQBoost, SP, Brazil